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It simply DID NOT want to recognize the BT adapter. While it will cost you more, it will result in much less of a headache.ДЇirst off, when I started, I had version (The latest version at the time of this post) of DS3 Tool. If your time is important and you want a high quality controller, just look for a way to get a 360 controller working on your PC. Know that this DOES work with the DS3 Tool, but it's not an easy task, and I don't recommend it unless you're computer savvy. I can't guarantee that these steps are the exact way to get this thing working, because I tried so many different configurations until it finally just worked, and now it's working without any problems.

In order to save some people some time (It took me two hours to get the thing to work) I'm going to document how I got the thing working.

Overall, the DS3 Tool software () is pretty terrible when you're trying to use a bluetooth adapter. I am only using one PS3 controller with the program, so I can't comment on how, or even if, it works with multiple PS3 controllers. So far, it works great with the DS3 tool.

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I wanted to play Assassin's Creed Brotherhood on my 42' TV and my PC is much more powerful than either the PS3 or 360, so I wanted to play at true 1080p at 60FPS, but I couldn't have a cord running across the room. I bought this to use my Dual Shock 3 PS3 controller wirelessly on my PC. I highly recommend it as an alternative to the IOGear product.ДЇirst off, I need to clarify why I bought this adapter: It installed in about 5 minutes, with no errors and worked perfectly.

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UPDATE January 11, 2011: At the recommendation of another reviewer, I ordered a

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Thanks to a faulty device and some of the worst customer customer service I've experienced in a long time, I have initiated a return for a full refund and I will be ordering a product from another manufacturer. Here's your ticket number again, thanks, bye.' Needless to say, the uninstall/reinstall didn't work, at which time I was told 'The unit you received was probably defective, please return it to the store where you bought it.

I had to beg her to hang on the line whilst I tried her solution and again she huffed and sighed as though I was keeping her from more important opportunities. If not, here's a ticket number and you can call back later. Then, after finally cluing in to the correct problem she simply blurted out, 'Uninstall the software, reinstall, and that should fix your problem.

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She failed to even listen to the problem, evidenced by her initial response 'I'd be happy to help you install your new MOUSE'. The rep clearly wanted nothing more than to get me off the phone. I have no idea why it was necessary to put me on hold since we hadn't even begun troubleshooting yet. Right after she finally got my name right and took down my email address, she put me back on hold for another 5 minutes or so. My experience with IO Gear was less than pleasing, though.ДЄfter waiting on hold for about 10 minutes, I was greeted by an extremely rude, impatient representative who began the call by asking for my name and then becoming audibly frustrated, huffing and sighing, presumably at the difficult spelling. Since the headset paired to my phone and worked flawlessly, Plantronics deemed the headset to be working in good order. Plantronics stated that they could not troubleshoot a connection to the IO Gear USB Adapter, but offered to perform some other basic troubleshooting to ensure that the headset was functioning correctly. I contacted both Plantronics as well as IO Gear technical support. Note: The adapter recognised the headset correctly in the 'Add a Device' window, but upon attempting to pair the process failed and cited an unknown error code, 0x800004005. The software seemingly installed without an issue, but upon attempting to connect my Plantronics Voyager Pro+ headset, the pairing failed. I followed the instructions to the letter, waiting to plug in the dongle until the software installer prompted me to do so.

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Rather than use the included mini CD, I followed the manual and downloaded the newest software/drivers directly from the IO Gear website. I attempted to install the device on a one-month-old Dell Studio XPS desktop running Windows 7. In spite of all the positive reviews for this device, I am extremely frustrated, dissatisfied, and will be returning the device for a refund.